Saunum AIR 10 WiFi Sauna Heater Package Air Series WiFi 9.6kW Sauna Heater Package

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Welcome to our Returns Page! We understand that sometimes, a product may not fully meet your expectations, and a return may be necessary. To make this process as smooth and straightforward as possible, we offer detailed return policies tailored to the unique specifications and guarantees of each brand we carry. Below, you'll find individual return guidelines for all the brands available in our store. This approach ensures that you receive accurate and clear information, helping you navigate the return process with ease. If you have any questions or need further assistance, please don't hesitate to contact us. 

*Please Note: The Bathing Brands' policy will cover a majority of products including Amerec, AromaMist, EmotionWalls, Finnmark, Harvia, HotAss, HUUM, Kohler, KOLO, SaunaLife, Steamist, and ThermaSol.

Select the brand you would like to view a Shipping/Return Policy for:

Bathing Brands

Enlighten Saunas

Scandia Saunas

Dundalk LeisureCraft

 Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 0-3 weeks), we will process the charges and submit the order for shipment.

Order Shipment/Tracking:
If your order is in stock and we process the charges to your credit card, it will ship within 0-3 weeks from the date of your order, please check the policy for the brand you desire for accurate estimates. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within fifteen business days of your order, feel free to follow up with us at orders@SaunaNera.com

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should photograph and make a note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to returns@saunanera.com and we will process an claim on your behalf.

Order Cancelation:
Orders can be cancelled within 24 hours of purchase. To view any limitations to order cancelling or changing please view the policies for the brand your product falls under.

Product Description

Saunum’s patented air blending system draws heat and steam from near the ceiling, mixes it with cooler, more oxygenated air near the floor, then directs more comfortable, breathable steam throughout the room. This equalizes room temperature by more than 60% for a significantly better sauna experience. You’ll enjoy longer, more satisfying sauna sessions with more intense sweating. 

All sauna bathers have experienced the same issue – extreme variance in temperature and oxygen from the ceiling to the floor. The temperature at the ceiling can often exceed 200°F, while at the floor it will be under 100°F, causing your feet to feel uncomfortably cool and your head to be too hot. The temperature and oxygen level should be more consistent throughout. 

This revolutionary sauna heater includes an ingenious climate equalizing system that more evenly balances the temperature and oxygen levels throughout your sauna for softer, more breathable air.

Saunum is all about the air!
• The AIR we heat
• The AIR we feel
• The AIR we breathe

Enrich the air with Himalayan salt ions
The ions released from the patented Himalayan salt feature are propelled into the sauna to maximize their health benefits. Salt aerosol has long been used for its benefits as a decongestant, inflammation reduction, and possesses anti-microbial properties.  

Add another dimension to your sauna with aromatherapy
Breathe deep, relax, let the room fill with heat and steam, and clear away your tension with the invigorating and awakening scents of Saunum’s available aromatherapy option.

Experience 6 distinct styles of sauna bathing
Saunum lets you customize your bathing experience by adjusting airflow, temperature, and steam to suit your exact preferences.

•   Russian Banya – Air blending, massive stone volume, intense heat, and steam. Heat, ventilation, and humidity merge to simulate a traditional banya.
•   Finnish Sauna – Harness the power of intense, dry heat for an authentic Finnish sauna. Its huge rock mass radiates intense, consistent heat.
•   Estonian Sauna – Long sweats, soothing heat and rich steam are the hallmarks of an Estonian sauna.
•   Yoga Sauna – Oxygenated airflow allows for yoga sauna experience. Even at floor level, equalized Air delivers warming heat for ideal hot yoga sessions.  
•   Salt Sauna – A patented system propels healthful Himalayan salt ions throughout the room. Air passes across the salt chamber creating a true salt sauna.
•   Aroma Sauna – Not possible in most saunas, Saunum uses high humidity and air movement to bring satisfying aroma to your experience.

Key Features
      • Air Mixing Technology – Saunum patented air blending system mixes cold oxygen-rich air from the floor with hot oxygen-poor air off the ceiling to solve the discomfort so many associate with sauna. Whether you like it extremely hot, or just warm, Saunum delivers both in a way that heat and oxygen is felt head to toe.
      • European Design – With elegant black steel finish, Saunum combines Scandinavian design and quality materials. Select the the simple elegance of the Nordic black steel body, or open stainless steel basket for a glowing organic aesthetic.
      • Massive Stone Capacity – Stones are the heart of a Nordic sauna. Ample stones result in softer, more even heat, and can produce more luxurious steam. Large 231 pound stone capacity (required 7 boxes included)
      • Himalayan Salt Reservoir – Saunum’s Himalayan salt tray is positioned within the air stream so that salt ions are propelled throughout the sauna to deliver health benefits more effectively. 
      • Wi-Fi Control Option – The available AirIQ Wi-Fi control unit allows you to activate a tailored sauna profile and have your custom sauna ready at the time that you specify on your mobile device.
      • Dry your Sauna – Go ahead, toss water onto the rocks! Saunum is engineered for water-tossing, and when you're done enjoying the steam, the patented fan system will conveniently help dry your sauna.     
      • UL Certification – Safety and reliability are priorities at Saunum, and each product is engineered to exceed strict UL standards.
      • Available Aromatherapy - Add another sensory layer with Saunum's optional aromatherapy system, which infuses aroma into the steam to further transform your experience.
      • For sauna rooms from 247 to 353 cu. ft.

      AirIQ WiFi

      Easily control the Saunum heater and climate device with just a few taps on the screen.

      • For use with Saunum electric heaters up to 12 kW (Over 12 kW requires a separate contactor box.)
      • Temperature selection ranges from 104 °F – 194°F (40°C - 90°C). 
      • Allows you to set the operating time of the heater: up to 1 hour in a private sauna, up to 6 hours in a public sauna. 
      • Allows you to select up to 3 Preset Sauna settings: (selectable temperature, time, climate device speed)
      • Classic Nordic Steam Sauna
        • for temperatures from 140°F - 194°F (60°C - 90°C). Valve of the Climate Device open to 25% with speed level 1.
      • Humid Steam-rich Sauna
        • for temperatures from 113°F - 140°F (45°C - 60°C). Valve of the Climate Device open to 100% with speed level 2 or 3.
      • Mild, Relaxing Sauna
        • for temperatures from 104 °F – 131 °F  (40°C - 55°C). Valve of the Climate Device open to 25% with speed level 1.
      • AirIQ WiFi allows for sauna session scheduling for a specific day, time, and sauna type for the week.
      • Built-in Wi-Fi interface for Saunum mobile app available on AppStore and Google Play.
      • Notifications will be conveniently displayed directly onto your mobile device via the Saunum mobile app.
        •  Sauna is Ready
        •  Heating Status
        •  Door is Open
        • Overheating protection applied.
      • Multi-Language menu includes English, German, Estonian, Finnish, Russian, Swedish, and Slovenian.
      • Outside Sauna room installation
      • Screen lock
      • Child Safety Lock
      • Temperature Sensor
      • Door Sensor

      Stones

      • High-Quality Olivine diabase raw stone
      • Rounded, Pre-washed & ready to use
      • Durable with high-heat capacity
      • Stones range from 2" to 4" (5-10 cm)
      Specification
      Heat Equalizing System
      Model Air 10
      Certification/Global Safety Rating UL (Underwriters Laboratories)
      Heat/Steam Equalizer Module 3-Speeds, Whisper-Quiet Operation
      Ceiling Hot Air Intake 17.72" x 4" ( 450.09 x 101.6 mm)
      Cool Air Intake Type Adjustable Valve, Side-Mounted, 12" (304.8 mm) Off Floor
      Cool Air Intake Size 2" x 2.75" (50.8 x 69.85 mm)
      Blended Air Output 4.31" x 14.13" (109.47 x 358.90 mm)
      Himalayan Salt & Aroma Tray Type Removable, Slotted
      Himalayan Salt & Aroma Tray Size 16.5" x 4.5" (419.1 x 111.76 mm)
      Sauna Heater System
      Model Air 10
      Certification/Global Safety Rating UL (Underwriters Laboratories)
      Heater Body Style Solid Steel - Nordic Black
      Heating Elements Incoloy (Stainless Steel)
      Heating Element Protection (included) Air Tunnels, Slotted Stainless Steel, Three
      Room Size 247 - 353 (7-10 Cubic Meters)
      Wattage Rating 9600
      Operating Voltage 240VAC
      Phase Single
      Amperage 40
      Weight 121 lbs (55 kg)
      Shipping Weight with Stones 385 lbs (175 kg)
      Product Depth 12.41" (315.3 mm)
      Product Width 18.31" (465 mm)
      Product Height (including telescopic air intake) 88.9 - 94.5" (2258.06-2400.04 mm)
      Minimum Ceiling Height 88.9" (2258.06 mm)
      Stone Capacity 198 - 231 lbs (90-105kg)
      Stone Size (sold separately) 2" - 4" (5-10 cm)
      Circuit Breaker 50 Amp
      Wire Size to Power Unit (2) #6 +N + G
      Wire Size - Power Unit to Elements (Included) 7-Conductor Cable, #14AWG , 90-Degree C, 5' (152.4 cm)
      Wire Size - Power Unit to Heat Equalizer (Included) 5-Conductor Cable, #18AWG, 90-Degree C, 5' (152.4 cm)
      Room Temperature Sensor Pre-Mounted with Integrated Cable (150- Degree C), 9.5' (289.56 cm)
      Display Panel
      Model AirIQ Wi-Fi
      Certification/Global Safety Rating UL (Underwriters Laboratories)
      Type Digital, Soft-Touch
      Response Tactile with Haptic Feedback Technology
      Language Selection 16-Languages
      Wi-Fi Capability Wi-Fi, App-Based Updates & Operation
      Notifications Sauna is Ready, Heater Status, Open Door, and Overheating Protection
      Safety Features Admin, Screen Lock, Door Sensor, and Overheat Protection
      Color Nordic Black
      Heat Equalizing Control 3-Speed Adjustability
      Depth .8" (20.32 mm)
      Width 3.3" (83.82 mm)
      Height 4.1" (104.14 mm)
      IP Rating IP20
      Minimum Temperature Setting 104-Degrees Fahrenheit (40-Celcius)
      Maximum Temperature Setting 194-Degrees Fahrenheit (90-Celcius)
      Duration Timer 1 - 6 Hours
      Display Panel Cable (included with heater) 4-Conductor Cable (150-Degree C), 20AWG, 15' (475.2 cm)
      Door Sensor & Cable Assembly (included with heater) 2-Conductor Cable (150-Degree C), 20AWG, 9.83' (299.62 cm)
      Door Sensor Probe 1" Long and .24" Diameter (25 x 6 mm)
      Operating Temperature Range -4 - 145-Degrees Fahrenheit (-20 - 62 Celsius)
      Programmability Weekly Scheduling with Three Programmable Sessions
      Temperature Settings Fahrenheit or Celsius
      Region Settings North American and European Versions
      Room Temperature Sensor (included with heater) Pre-Mounted with Integrated Cable (150- Degree C), 9.5' (289.56 cm)
      Model Sauna Stones
      Stone weight per bag 33 lbs.
      Stone dimensions 2" - 4" (5-10 cm)
      Construction material Granite

      What's Included

      Saunum Air10

      • Nordic Black Metal Stone Basket 
      • Heat Equalizing Module
      • Telescopic Hot Air Intake
      • Heating Element Air Tunnels (3)
      • Himalayan Salt Spheres (7)
      • Hot Air Intake Cap
      • Stainless Steel Protective Grille
      • Heating Element Electrical Cable, 5' (152.4 cm)
      • Heat Equalizer Electrical Cable, 5' (152.4 cm)
      • Room Temperature Sensor & Cable, 9.5' (289.56 cm)
      • Door Sensor & Cable Assembly, 9.83' (299.62 cm)
      • IQAir Display Panel Cable, 16' (487.68 cm)
      • Quick Install Guide
      • Installation & Operation Manual
      • Limited Warranty

      Saunum AirIQ WiFi

      • Soft-Touch Display Panel (Wi-Fi App-Based Updates & Operation)
      • Wall Mounting Plate & Fasteners
      • Power Unit
      • Door Sensor Magnet
      • Installation & Operation Manual
      • Limited Warranty

      Stones

      • 7 boxes of 33 lb box of 2" - 4" (5-10 cm)  sauna stones 
      Price Match

      We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date, we will refund the difference as well. Please review the full policy on the bottom of the page for any limitations.
      To request your partial refund, simply e-mail us a link to the same product on our website, or on our competitor's website within six months from the date of your order, and we will process the credit accordingly.


      Reasons to Shop With SaunaNera:

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