Terms of service

This website is operated by  You. Throughout the site, the terms “we”, “us”, and “our” refer to 

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction or that you have given consent to allow any minor dependents to use this site.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

SECTION 3 – ACCURACY OF INFORMATION

The information provided on this website is for general informational purposes only. We do not guarantee that all information on this site is complete, accurate, or current.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING

Prices for products and services are subject to change without notice.

We reserve the right to modify or discontinue any service or product without notice at any time.

SECTION 5 – PRODUCTS OR SERVICES

 offers products sourced from trusted suppliers and manufacturers.

  • Certain products may be available exclusively online through the website
  • Product quantities may be limited
  • Returns and exchanges are subject to our Return Policy

We make every effort to display product descriptions and images as accurately as possible, but we cannot guarantee that your device’s display will accurately reflect product colors or details.

SECTION 6 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us at:

Email: support@saunanera.com

Address : 1151 Walker Road, Dover, DE 19904

SECTION 7 – SMS MARKETING

By opting into SMS Marketing Terms of Service

  • Message frequency may vary
  • Standard message and data rates may apply
  • You can unsubscribe at any time by replying STOP

SECTION 8 – PROTECTION POLICIES

Loss Protection

If your shipment is lost in transit, please report the issue before the delivery is marked as completed by the carrier.

Damage Protection

If your package arrives visibly damaged, please refuse the delivery when possible and contact us immediately at support@saunanera.com with details and photos of the damage.